The Cause & Effect (Fishbone) Diagram is one of the most important root cause analysis tools there is. Understanding its purpose and knowing how and when to deploy it is a skill highly in demand in today’s market. Whether you are an employee, manager or business owner, having the ability to identify a problem, discover its root cause and act to fix it quickly is crucial. The deployment of this tool can lead to large scale error reduction, process improvement and even financial savings.

By choosing to take this course you will learn the following:

• What is root cause analysis?
• What are the fundamentals of the Cause & Effect Diagram (purpose, importance)?
• A breakdown of the categories, history of, and when to use the tool.
• How to build and deploy this diagram.
• LIVE demonstrations of the diagram in action.
• Hints and tips on how to maximize chances of success.

Being one of the central root cause tools in the Lean Six Sigma methodology, this tool has been deployed in all industries, companies large and small and by individuals with a range of qualifications – all to great success. If you need to find a way to reduce errors, save money and potentially improve your customer/colleague experience, the Cause & Effect Diagram is the right tool to invest your time in, today!

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£161.00

• Course Duration: Approx. 3 Hours 39 Minutes
• Lectures: 46
• 8 downloadable resources
• Certificate of completion
• Lifetime access
• Access Free Demo

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This course is designed to guide you in understanding and applying the Plan Do Check Act (PDCA) methodology, a highly respected and effective approach for continuous improvement and project management. It will equip you with the necessary skills to identify issues or opportunities, plan solutions, test these solutions, and then implement them effectively in your organization’s processes.

What You’ll Learn:

• How to understand the concept of PDCA
• How to implement the PDCA methodology
• How to conduct trial tests for solutions
• How to create a strategy to apply solutions in your business
• How to brainstorm possible issues and solutions
• How to manage the delivery of solutions
• How to continuously enhance your processes, products, and services
• How to understand the various plans, documents, and templates you can use
• How to effectively use these plans, documents, and templates

Why This Course:

The PDCA methodology taught in this course has been proven successful in numerous business scenarios. Many professionals have used this approach to improve their organization’s efficiency. These improvements have ranged from small process enhancements to large transformations involving process redesigns. This method is versatile and works for projects of any size.

Join us in learning how to apply the PDCA methodology and increase your organization’s efficiency.

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Trying to make changes in a culture that is negative, toxic or has stagnated is virtually impossible, therefore some work on that culture needs to take place first. Organisational culture is the backbone of every company – and this culture spans from a company’s people through to its processes. This course will identify the steps to follow and tools to deliver the change your company needs.

In this course you will learn the following:

• The fundamentals of culture change (the what and the why).
• The tools you need to change a culture (8 tool methodology).
• Demonstrations of these tools and interactive examples of when to deploy them.
• When to use the tools for what effect (short, medium and long term).
• How to approach culture change (process to follow, case study to replicate).
• How to embed a new mind-set that is pro change!

Having the ability to change organisational culture is a skill highly in demand in today’s workplace. As organisations grow, they often fail to effectively change their organisational cultures alongside this growth, resulting in people feeling left behind, disenfranchised and resistant to change. We want to shift culture within our organisations to one which embraces change, is positive about new approaches being deployed and is collaborative across the board.

This course will give you the ability to change your organisational culture for the better, today!

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Lean Six Sigma is an extremely powerful methodology, capable of saving organizations vast amounts of money and time. Having the skills, knowledge, and understanding given by Lean Six Sigma is increasingly important in todays workplace. Organizations want their employees and consultants to know how to make processes more efficient, how to increase the quality of products and how to save time and money that can ultimately be reinvested back into the organization. This White Belt course will introduce you to the world of Lean Six Sigma. In this course we will cover:

What quality is, its importance and delivery options.

We explore the key tools on offer to ensure quality and operational excellence.

What is Lean, its history, the 8 key wastes, value-adding and non-value-adding steps, how to create value within your process and more.

What is Six Sigma, its history, good quality vs. Six Sigma quality, the project management approach of DMAIC, roles and more.

Looking at the voice of the customer and establishing what is critical to quality.

As well as tools and other resources, an exam and certificate of completion are offered at the end of this course.

Once you have completed this course, you will be able to start the important work of instilling quality and operational excellence within your organization/clients. This skill is now in high demand as organizations look to stay competitive in today’s market, so delivering savings and efficiencies on a large scale will set you apart from the crowd.

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£65.00

£80 per hour

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Do you want to learn how to create a project charter that sets your project up for success? A project charter is a crucial document that defines the scope, objectives, and stakeholders of your project. It helps you align your team, communicate your vision, and avoid common pitfalls. In this course, you will discover the purpose and importance of a project charter, and how to build one step by step. You will also follow a realistic scenario to practice creating your own project charter using the skills and knowledge you gain from the course. By the end of this course, you will be able to create a project charter that works for your business and delivers results.

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This course is designed to guide you in understanding and applying the Kano Analysis Model, a powerful tool for capturing and analyzing customer needs. It will equip you with the necessary skills to gather, analyze, and present customer data effectively, striking the right balance between complexity and simplicity.

What You’ll Learn:

How to deploy the Kano Analysis Diagram effectively. The importance of the voice of the customer and how to capture it. Key considerations when mapping customer delight, satisfaction, and dissatisfaction. Tips to enhance your product or service design by understanding your customers better.

Why This Course:

The Kano Analysis Model taught in this course has been proven successful in numerous business scenarios. Many professionals have used this approach to improve their understanding of customers and make informed decisions. These improvements have ranged from small process enhancements to large transformations involving product or service redesigns. This method is versatile and works for projects of any size.

Join us in learning how to apply the Kano Analysis Model and increase your organization’s customer-centricity.

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Sale!

£81.00 – £965.00

£80 per hour

Add as many hours as you need.

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£804.00 – £6,026.00

£1,000 per day in person training up to 5 delegates then additional £500 per delegate per day

Add as many days and delegates as you need.

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Only logged in customers who have purchased this product may leave a review.

£65.00

£80 per hour

Add as many hours as you need.

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