Do you want to learn how to create a project charter that sets your project up for success? A project charter is a crucial document that defines the scope, objectives, and stakeholders of your project. It helps you align your team, communicate your vision, and avoid common pitfalls. In this course, you will discover the […]
Kano Analysis Model Certification Course – Leading Business Improvement
This course is designed to guide you in understanding and applying the Kano Analysis Model, a powerful tool for capturing and analyzing customer needs. It will equip you with the necessary skills to gather, analyze, and present customer data effectively, striking the right balance between complexity and simplicity. What You’ll Learn: How to deploy the […]
Facilitation of workshops (mapping, brainstorming etc.) (£100 per hour or ½ day 4 hour £350 or full day 8 hour at £700) – Leading Business Improvement
Sale! £81.00 – £965.00 £80 per hour Add as many hours as you need. Guaranteed Safe Checkout Suspendisse congue commodo mi, id pharetra neque. Suspendisse eget facilisis massa. Nunc vehicula dictum maximus. Donec vehicula lectus sed eros malesuada scelerisque at sed sapien. Proin aliquam, nulla et pharetra ornare, erat ligula ullamcorper ante, at elementum felis […]
Training (process mapping, PI) (£1,000 per day in person training up to 5 delegates then additional £500 per delegate per day). – Leading Business Improvement
£804.00 – £6,026.00 £1,000 per day in person training up to 5 delegates then additional £500 per delegate per day Add as many days and delegates as you need. Guaranteed Safe Checkout Suspendisse congue commodo mi, id pharetra neque. Suspendisse eget facilisis massa. Nunc vehicula dictum maximus. Donec vehicula lectus sed eros malesuada scelerisque at […]
Process audit (assessment, diagnosis, recommendations) (£1,000 per process) define process sizes – Leading Business Improvement
£65.00 £80 per hour Add as many hours as you need. Guaranteed Safe Checkout Suspendisse congue commodo mi, id pharetra neque. Suspendisse eget facilisis massa. Nunc vehicula dictum maximus. Donec vehicula lectus sed eros malesuada scelerisque at sed sapien. Proin aliquam, nulla et pharetra ornare, erat ligula ullamcorper ante, at elementum felis nisl et mi. […]
Process mapping (£80 per hour) (includes preparation, scheduling, agenda etc.) – Leading Business Improvement
£65.00 £80 per hour Add as many hours as you need. Guaranteed Safe Checkout Suspendisse congue commodo mi, id pharetra neque. Suspendisse eget facilisis massa. Nunc vehicula dictum maximus. Donec vehicula lectus sed eros malesuada scelerisque at sed sapien. Proin aliquam, nulla et pharetra ornare, erat ligula ullamcorper ante, at elementum felis nisl et mi. […]
Process Improvement Strategy (£5,000 inc. meetings) – Leading Business Improvement
£65.00 £80 per hour Add as many hours as you need. Guaranteed Safe Checkout Suspendisse congue commodo mi, id pharetra neque. Suspendisse eget facilisis massa. Nunc vehicula dictum maximus. Donec vehicula lectus sed eros malesuada scelerisque at sed sapien. Proin aliquam, nulla et pharetra ornare, erat ligula ullamcorper ante, at elementum felis nisl et mi. […]
Total Quality Management TQM Certification Course Online – Leading Business Improvement
This course is designed to guide you in understanding and applying the Total Quality Management (TQM) approach, focusing on the 8 key principles and steps. It will equip you with the necessary skills to identify, deliver, and maintain quality in your organization’s processes, striking the right balance between complexity and simplicity. What You’ll Learn: How […]
CTQ Tree: Critical to Quality Tree – Leading Business Improvement
Do you want to understand your customer’s needs, expectations and SLAs better? Do you want to shape your products and services based on the critical factors that matter to your customer? Do you want to learn a powerful tool that can help you achieve these goals? If yes, then this course is for you. In […]
Business cost reduction course: Learn How to Reduce Your Business Costs – Leading Business Improvement
In this business cost reduction course you will learn how to reduce your business costs in various areas of your organization. This course will teach you how to identify and implement cost-saving strategies that are practical, effective, and sustainable. You will learn how to analyze your P&L statements, evaluate your options, and communicate your decisions. […]
Time Value Map – Leading Business Improvement
Being able to process map time and financial waste within your company’s processes is a skill highly in demand in today’s workforce. In this course, we cover off the key information you will need in order to build and deploy the highly effective process mapping tool (with a difference) that is the Time Value Map. […]
Business Improvement Courses by Robert Chapman | Leading Business Improvement
Upskill today in the most important methodologies in this space. Our courses are built from experience, in-depth knowledge of the business improvement space and projects deployed in a range of industries.
Lean Six Sigma: Yellow Belt – Leading Business Improvement
Lean Six Sigma is an extremely powerful methodology, capable of saving organisations vast amounts of money and time. Having the skills, knowledge and understanding given by Lean Six Sigma is increasingly important in today’s workplace. Organisations want their employees and consultants to know how to make processes more efficient, how to increase the quality of […]
RCA: Root cause analysis – Leading Business Improvement
Having the ability to Root Cause an issue as it arises within a team or organization is a hugely important skill to have. The successful teams of the future are not going to be those who bring in a raft of Consultants every time things start to go wrong within a process or department. No, […]



