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This article will cover the wide spectrum of process improvement including what it is, how to do it, tools you can use, key concepts, considerations, examples and much more. Process improvement is an extremely helpful and powerful activity that can be conducted by anyone, at any level, in any industry and for any motivation. When […]

Root cause analysis is a powerful tool which, if delivered correctly, can yield significant benefits for an organization. Knowing how to deliver root cause analysis is, however, just half the task here. You also need to know when the best time is to deliver root cause analysis. You need to know which scenarios, settings and […]

Leave a Comment / By Robert How to run a process improvement workshop? Conducting effective Process Improvement is not as simple as drawing out a process map to discuss. It is not as simple as collectively discussing which parts of the process you think are not working, and ad hoc trying to think about solutions […]

We have been delivering Business Improvement solutions for more than a decade now. This delivery has seen us close out hundreds of projects aimed at improving operational performance, leaning out processes, reducing waste, saving time and money and upskilling staff to empower them to take the lead.

I have written this article to educate you on continuous improvement. The reason for this is that, I believe, continuous improvement can often get a bad name. That is because, in many organisations, continuous improvement is deployed badly, incorrectly or by those who don’t truly know how to deploy it or have any shred of […]

The 5 Whys Diagram is one of the most important root cause analysis tools there is. Understanding its purpose and knowing how and when to deploy it is a skill highly in demand in today’s market. Whether you are an employee, manager or business owner, having the ability to identify a problem, discover its root […]

The cost of doing business continues to rise, company by company, industry by industry, year on year. It is something being faced by businesses of all sizes, and to counteract this, they are looking at their P&L statements wondering where they can find savings. Luckily for them and for you, there are a number of […]

In order to launch, run and deliver a successful project, one key ingredient is needed right at the beginning – A Project Charter. But not just any old Project Charter, a fantastic Project Charter! Building a Project Charter is not an easy task. There are a range of complexities that need to be taken into […]

Having the ability to Root Cause an issue as it arises within a team or organization is a hugely important skill to have. The successful teams of the future are not going to be those who bring in a raft of Consultants every time things start to go wrong within a process or department. No, […]